Outpatient, day patient and inpatient hospital stay
Before your hospital stay
Information about fees and billing
During your hospital stay
Please be aware that finding a parking spot in the area is likely to be difficult and that the entire 9th district is a short-term parking zone. On weekdays (Monday – Friday), from 9 a.m. to 10 p.m. the maximum parking period allowed is two hours. Charges apply for parking.
There are also two pay-parking garages near Confraternität &Goldenes Kreuz Private Hospital:
- Parking garage at Zimmermannplatz 10 – St. Anna Children’s Hospital
- Parking garage at Vienna General Hospital (AKH) – Entrance on the corner of Währinger Gürtel and Borschkegasse
Both parking garages are open 24 hours a day, and are just a few minutes’ walk from our clinic.
You can use a debit card or any regular credit card for payment in the hospital.
For people with special mobility needs, Confraternität & Goldenes Kreuz Private Hospital has a step-free entrance. We also have a lift, and easy-to-read signage, to make sure your visit is straightforward and comfortable. On the 5th floor there are toilet facilities suitable for disabled users. Our staff are all trained in supporting people with special needs and will be happy to help.
Hospital regulations At Confraternität & Goldenes Kreuz Private Hospital you can access the internet (Wi-Fi) free of charge in every room, throughout the building, and even in the roof garden, using your own laptop or mobile device.
Please avoid using your cell phone on hospital premises!
High-frequency electromagnetic radiation can cause disruption to various types of equipment in the hospital. In some instances this can lead to dangerous situations. Equipment ranging from electronic infusion pumps to heart-rate monitors may be disturbed.
We therefore ask you not to use your mobile phone at all in the children’s ward, delivery rooms, surgical areas and recovery rooms.
Please be considerate of those around you when using your cell phone.
With the Austria Kiosk, we offer a free, comprehensive range of e-papers for patients and visitors. You can use it to read a large selection of daily Austrian and international newspapers, magazines and periodicals on your PC, smartphone or tablet in the hospital areas and rooms quickly, easily and in a user-friendly way.
Simply access the Austria-Kiosk FreeLounge with your internet-enabled device via the ‘Freewave’ WLAN at the Confraternität & Goldenes Kreuz Private Hospital. By accessing the website www.kiosk.at, your PC, smartphone or tablet will be forwarded directly to the APA-Kiosk.
More than 500 titles are currently available in German, English and various foreign languages. The diverse range includes, among other things
- all current Austrian daily newspapers,
- a large selection of international daily newspapers
- various weekly newspapers, news and business magazines, journals and magazines from the fields of sport, yellow press, fashion & lifestyle, nature, culture, family, cuisine and many other areas.
We hope you enjoy reading and browsing!
We are happy to provide you with the medications you may need for your first few days back at home. The medication will then be brought to your room on the following work day.
If the ward staff do not have at least one day’s advance notice of your discharge date, we will unfortunately not have sufficient time to organize your medications. If this is the case, your prescription will be included in your discharge folder, and can be filled at any pharmacy of your choice.
Daily: 8 a.m. – 9 p.m.
Smoking is not permitted in patients’ rooms, nor in all areas of the hospital. Smoking is permitted in our roof garden.
We use a video camera to monitor the hospital’s entrance area, so that anyone waiting outside when the doors are closed or locked can be seen as soon as possible.
We also watch the hospital’s private parking area, to help optimize the use of its limited capacity, for people who are entitled to a parking space.
No individuals are identified in this process. Camera images are shown in real time at Reception, and deleted immediately afterwards. These images are not stored or forwarded. For further details see data protection (in German).
Nursing care
Visitors and relatives
We are committed to protecting our patients’ privacy. For this reason we do not allow photography or filming within the hospital premises. This measure also serves to protect the personal rights of all individuals in the hospital.
Media representatives are requested to contact the Director’s office or Communications in advance.
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