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If you have chosen Confraternität & Goldenes Kreuz Private Hospital for your treat­ment, your doctor will contact our Patient Ad­missions office and make the ne­cessary reservations (bed, opera­ting room, etc.). The time of your dis­charge from hos­pital will be deci­ded by your atten­ding doctor. Once your doctor has made his/her ward visit, you may be dis­charged from the hos­pital at any time of day, and on any day of the week.

Inpatient admission

When you arrive for your hospital stay, please go to the Ad­mission Office first. This is on the first floor (opposite the reception desk). Once you have com­pleted the formali­ties at Recep­tion, one of our staff mem­bers will take you to the ad­missions ward, or to the ward you are booked into. Before your hospital stay, please ask your doctor if you need to be in a fasted state on the day you are ad­mitted (i.e. have an empty sto­mach).

Birth in our hospital Please register online
Please bring the following when you are admitted
  • Photo ID
  • e-card or social security number
  • Policy number for your Austrian supplemen­tary health in­surance, or supplemen­tary in­surance card.
    Before your stay, please contact your in­surance adviser to clarify whether or not your policy pro­vides full cover.
  • If your policy is pro­vided by a non-Austrian insurer, please pro­vide con­firmation of coverage, or a security deposit.
    A security de­posit must be paid in ad­vance by all patients without private supplemen­tary health in­surance.
  • A signed copy of our Inpatient admission agreement (this in­cludes the essential terms and con­ditions for your ad­mission to our hospital, and treat­ment here).
  • A signed copy of our Data Protection Statement
    (for further information, please see our in­formation sheet on data processing)
  • Childbirth admissions: a completed copy of our Childbirth record form
Medical records
  • All relevant previous medical findings and lab results
  • Recent X-ray images
  • Blood group ID card (parti­cularly mothers)
  • Diabetic ID card
  • Vaccination certifi­cate
  • Allergy ID card
  • Mother-child health passport, if you are being ad­mitted for delivery
  • Any medica­tions you take regularly

If you have any questions about costs, please contact our Billing team who will be happy to help.

Companion/helper

A patient’s companion or helper is welcome to stay over­night at Confraternität & Goldenes Kreuz Private Hospital if you wish – for more informa­tion please contact our Admissions office. We ask that patients’ com­panions bring their own clothing and toile­tries.

If you would like your child to be admitted with you as your com­panion/helper, you take full responsi­bility for super­vision. Please see our terms and condi­tions for the ad­mission of children as patients’ com­panions.

There are also several hotels and guesthouses near the hospital where your accompanying person can stay overnight.

Hotels near the hospital

In case your relatives would like accommodation near the hospital during your stay, here is a selection of apartments and hotels in Vienna’s 8th and 9th districts:

Pension Ani **
Kinderspitalgasse 1
1090 Wien
T: +43 1 405 65 53
E: ani@freerooms.at
www.freerooms.at

Arcotel AQ Vienna ****
Althanstraße 8
1090 Wien
T:  +43 1 343 33 31
E: aq@arcotel.com
aq.arcotel.com
Booking link; arcotel.link/mavie-med
Booking code: 783522

Hotel-Pension Arpi ***
Kochgasse 15
1080 Wien
T: T: +43 1 676 32 429 70
E: contact@hotelarpi.com
www.arpi.at

Hotel Baronesse ****
Lange Gasse 61
1080 Wien
T: +43 1 405 10 61
E: res@hotel-baronesse.at
www.hotel-baronesse.at

Hotel Columbia ***
Kochgasse 9
1080 Wien
T: +43 1 405 67 57
E: office@hotel-columbia.at
www.hotel-columbia.at

Pension Excellence ****
Alser Straße 21
1080 Wien
T: +43 1 407 96 20
E: info@pension-excellence.com
www.pension-excellence.com

Grand Hotel ****
Kärntner Ring 9
1010 Wien
T: +43 1 515 80-0
E: info@grandhotelwien.com
www.grandhotelwien.com
(Special terms for patients of Confraternität & Goldenes Kreuz Private Hospital)

The Harmonie Vienna ****
Harmoniegasse 5-7
1090 Wien
T: +43 1 317 66 04
E: welcome@harmonie-vienna.at
www.harmonie-vienna.at

Hotel-Pension Vera **
Alser Straße 18
1090 Wien
T: +43 1 406 25 95
E: pension-vera@chello.at
www.pensionvera.at

Discharge

You may be discharged from the hospital at any time of day, and on any day of the week. Generally speaking our check-out time is around 11 a.m., providing your doctor has seen you. The time of your discharge from hospital will be decided by your attending doctor.

When planning your journey home from the hospital, we request that you keep our general check-out time of 11 a.m. in mind.

We are particularly concerned to ensure that you have the best possible support follow­ing your dis­charge from the hospital. A qualified mem­ber of our nursing team will dis­cuss your dis­charge with you. He/she will advise you on any appro­priate out­patient care services, and can arrange these for you if you wish.

  • Mobile nurses
  • Home help
  • À la carte meals at home
  • Visiting service
  • Self-help groups
TIP

We are happy to provide you with the medications you may need for your first few days back at home.

 Pharmacy service

Confirmation of hospital stay

If you need a formal confirmation of your hospital stay, our Recep­tion team will be happy to provide this for you to take with you on dis­charge during the following times: Monday to Thursday 7 a.m. - 5 p.m., Friday 7 a.m. - 4:30 pm. We are of course also happy to mail the confir­mation to you.

Transport to your home

We will gladly organize a taxi to take you home, or (if medi­cally indicated) arrange for trans­port by ambu­lance.
The discharge formalities can be com­pleted at any time of day (in­cluding at week­ends).

Billing for your stay will be completed after you have been dis­charged, and where appro­priate any in­voices will be sent to you by post.

Your hospital stay
Fees, billing
Visitors, relatives
Legal

Contact

If you have any other queries, please contact our team:

Admissions office

T: +43 1 401 11-5614
E: aufnahme@pkcgk.at